Established in 1980, Vanbar has grown to be
Australia's leading Importer ,Distributor, Manufacturer
and Retailer of professional photographic supplies.
Vanbar started from a one room store in Carlton with a
dwelling upstairs. This has grown over the past three
decades to now encompass three showrooms in Carlton,
North Melbourne and Camperdown in NSW. The business
started with the importing of Audio Visual and
photographic electronics in the early 80s and quickly
grew with agencies such as Rotatrim and Toyo. Over the
years we have added many fine international brands and
helped to establish many of these as world market
leaders. Through the 80s and 90s we became well
established as one of Australia main distributors of
Photographic and imaging products to Professional
Photographers schools and government. The digital
era created new challenges and new opportunities and we
quickly moved into new product lines through some
resourceful acquisitions and also through the demise of
some of our competitors. We have always felt that the
best business model is to always focus and concentrate
on your main strength. For us that is Imaging, through
photography. This has always helped us from diverging
from our core and keeping us strong in our field. We
always employed our staff based on the knowledge and
interest in imaging topics and their passion for
photography. This has always given us the edge as our
staff are always free to give their own personal
opinions and experience when asked for advise. Honesty
and transparency in everything we do has help us grow to
where we are today.
Several years ago ,and as a consequence of what we were
hearing from our customers we implemented our 1 hour
customer response policy. The policy is very simple ands
it states that we will make all our best efforts to
respond to any customer complaints with one working
hour. The response may simply be that we are awaiting a
response from our supplier or that the repair or
replacement is on its way. The response we hope will
always be positive however it may not but we will move
as quickly towards resolving the issue with a response.
The rapid response is paramount to our policy and our
customer have come to expect this from us.
Vanbar now employees over 30 people , both men and women
and we pride ourselves on being an equal opportunity
employer. Over the years we have had employees of both
sexes ,numerous ethnic persuasions an all ages
filling almost every position with the company. It is
our strict policy to always employ the best person for
any position.
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